service

Our service
QUALITY
QUALITY

MARVILI quality management system covers supplier quality verification, IQC, in-process inspection, OQC and full inspection on the finished products before delivery, that means all clothing from our factory stand 5 times of testing before reaching to your shops, warehouse and customers.

SAMPLE
SAMPLE

For samples.it usuelly takes 7-15 days to make cus- tomized samples based on different designs.We could also provide free samples,and you only need to pay the shipping cost.The sample will be shipping by the international express that takes about 4-6 days shipping.shipping option DHL/UPS/FEDEX

PROFIT SPACE
PROFIT SPACE

From one business to another, we understand how important profit margins are. So, we price our custom items relatively lower. Comparing with similar suppliers, you can get the richest profit space if purchasing items from us that enabling you with more opportunities to cut higher profit and grow your establishment. we are very friendly to buyers of small batches and multiple styles. At a certain cost, you would have more

SHIPPING
SHIPPING

We have reached cooperation with major logistic companies like UPS/FEDEX/TNT/DHL… Its cheaper than you order by yourself. Also if your quantity is big and need to send by sea, we will provide the service during the all process, we already agreed with shipping company in a good price for you.

Design Team

We have a design team of 12 people, some of them are good at textile material research, some are good at style design, and some are good at knitting programming. They are the technical core of the company, and everyone in them is incredibly talented. Fifteen years ago, our design team consisted of only 2 fresh graduates. With the development of the company, the team gradually expanded. Now our design team is more and more experienced, stronger and stronger, and more and more products are researched and developed. So far, we have obtained more than 10 national patents and become a leader in the sportswear industry.

For the starters, you get access to our product catalogs. Regardless of which segment you’re planning to target, we have the right custom and wholesale to fit their (and your) requirements. Moreover, we offer extensive customization options. So, you can always personalize your bulk that suits your business goals.

Certification & Patent
FAQ
What if I have a question or need assistance?

We have a dedicated customer support team ready to assist you. You can reach out to us through our Contact Us page, and we will respond to your inquiry as soon as possible.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we deliver to your location. International shipping costs and delivery times may vary.

How long does shipping take and what are the associated costs?

Shipping times and costs may vary depending on your location and the shipping method you choose. We provide estimated delivery times and shipping costs during the checkout process. For more specific details, please refer to our Shipping and Delivery page.

What if I receive a defective or damaged item?

We apologize for any inconvenience. In the rare event that you receive a defective or damaged item, please contact our customer support team immediately. We will work with you to resolve the issue promptly, whether through a replacement, refund, or exchange.

Can I return or exchange items bought on sale or during a promotion?

Our return and exchange policy applies to items purchased on sale or during a promotion. However, please note that any refunds or exchanges will be based on the discounted price paid for the item.

Can I return or exchange an item if it doesn't fit or if I'm not satisfied?

Absolutely! We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase or if the item doesn’t fit as expected, you can return it within a specified timeframe for a refund or exchange. Please refer to our Returns and Exchanges page for more information.

How do I care for and maintain the products I purchase?

Each product may have specific care instructions listed on its product page. We recommend following these instructions to ensure the longevity and quality of your purchase. If you have any additional questions about product care, feel free to contact our customer support team.

How do I know which size to choose?

We provide a detailed size chart for each product to help you determine the best fit. You can find this information on the product page itself. If you’re still unsure, feel free to reach out to our customer support team for further assistance.

How do I care for and maintain the products I purchase?

Each product may have specific care instructions listed on its product page. We recommend following these instructions to ensure the longevity and quality of your purchase. If you have any additional questions about product care, feel free to contact our customer support team.

How do I know which size to choose?

We provide a detailed size chart for each product to help you determine the best fit. You can find this information on the product page itself. If you’re still unsure, feel free to reach out to our customer support team for further assistance.

How can I stay updated on new arrivals and promotions?

We recommend signing up for our newsletter to stay informed about new arrivals, exclusive promotions, and special offers. You can subscribe to our newsletter through our website’s signup form.

Are the images on your website accurate representations of the products?

Yes, we strive to provide accurate and high-quality images of our products. However, please note that colors and textures may appear slightly different in person due to variations in lighting and screen settings.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes after the order has been processed.

Are my personal and payment details secure?

Yes, we take customer data security seriously. We employ industry-standard encryption and security measures to protect your personal and payment information. Your details are confidential and will not be shared with any third parties.

Do you offer discounts for bulk or wholesale orders?

We may offer discounts for bulk or wholesale orders. To qualify for wholesale pricing, we have minimum order requirements that must be met. These requirements ensure that our wholesale program remains viable for both parties. The specific minimum order amount can be found on our website.

Can I sign up for an account to save my preferences and view order history?

Yes, we offer the option to create an account on our website. By signing up, you can save your preferences, view your order history, and enjoy a more personalized shopping experience.

Can I track the status of my order?

Absolutely! Once your order is confirmed and shipped, we will provide you with a tracking number. You can use this number to track the status of your shipment through our website or the shipping carrier’s website.

What payment methods do you accept?

We accept major credit cards and debit cards for secure and convenient payment transactions.

How do I place an order?

To place an order, simply browse our collection, select the items you love, choose the appropriate size and quantity, and add them to your cart. Then proceed to the checkout page to complete your purchase.

contact us

With Rich Experience In One-Stop Supply, We Can Provide You Solid Goods With Wide Range Of Collocation And Infinite Service.

Phone

+86 15257168744

whatsapp

+86 15257168744

email

Florence@Richebobo.Com